1. From the Edge to the Spotlight
When I first learned that I was selected for the Fortune "Most Powerful Women in Business" list, my first feeling was one of disbelief, and my second feeling was the weight of responsibility.
This recognition bears my name, but it belongs to the Binance team, to Binance's users, to Satoshi Nakamoto, and to every community member who has turned this industry from an idea into a global phenomenon.
If a native crypto industry entrepreneur had appeared on such a list a few years ago, it would have seemed unusual; but today, it's more like our industry has taken a step from the edge of finance and technology into the spotlight. This is not my "achievement"; I just saw the wave coming and bravely stood up on the surfboard, clumsily learning to ride the wave. But this recognition represents another step in the blockchain industry's long journey from a niche geeky player to a mainstream part of everyday life. The road ahead is still long, requiring us to work diligently every day, step by step, to build and refine—this is what we do.
I often refer to myself as the "Chief Customer Officer," and I really like this title. At Binance, every colleague who enters the management team first does front-line customer service for the first month, and they also rotate back every quarter—I do the same. The logic is simple: what you can't see sitting in the office, users are watching for you every day.
Last year in Dubai, a young man from Kenya stopped me as the event was ending. Every month, he uses Binance to send his salary back home to his mother. He didn't ask about blockchain architecture or tokenomics. All he wanted was for me to know how much faster his mother is receiving the money now and how much less money is disappearing along the way. He doesn't need to be "educated" about what cryptocurrency is; he needs a product that works.
He is not an isolated case. In the past five years, over 34 million people have made remittances through Binance Pay, with a total volume exceeding $87 billion. Calculated at the World Bank's global average remittance fee of 6.36%, we have saved users over $5 billion—an amount that did not disappear into intermediaries' hands but returned to family dinner tables, children's tuition fees, and seed funding for small businesses.
2. That Door, We Need to Break It Down
I was born in a small village in Sichuan, a place that is hard to find on the map. When I was young, we would occasionally have power outages, and I needed to use a kerosene lamp to do my homework. Girls in the village who were under 16 would take someone else's ID card and go work in factories.
When I was 9 years old, my father passed away. My uncle said to my mother, "With so much money spent on the education of a girl, it would be better to save the money for your son's marriage." But my mother was exceptionally strong. She worked as a substitute teacher and farmed the land, single-handedly supporting our family and sending me to a normal university.
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